From One Renovation to a Portfolio-Wide Partnership: How Marcus Hotels & Resorts Builds Vendor Relationships That Last
At a hotel management company, every vendor decision plays out across an entire portfolio. Will Geissel, Vice President of Procurement and Laundry Operations at Marcus Hotels & Resorts, understands that better than most. He oversees purchasing for 17 hotels and nearly 40 restaurants, stretching from Pittsburgh to Southern California. Two years ago, he brought in Tempur Sealy Hospitality for a single renovation. Today, it’s the first call he makes whenever beds are part of the scope, and the reason comes down to one word: trust.
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