A Partner in Your Corner
To Amanda Toney, you’re never just an account. She sees every client as a relationship worth investing in, and it’s the part of the job she loves most. “It’s as easy as building the relationship,” she says. Because Tempur Sealy’s products already carry a strong reputation, she gets to spend her energy where it matters most to you: staying close, staying responsive, and making sure your property feels genuinely supported long after the sale. That personable, partner-first approach is Tempur Sealy’s core values in action.
Personal Touch Goes a Long Way
For Amanda, the little things aren’t a sales tactic. They’re how she shows clients they matter. “I make tons of goodie bags, especially when I’m driving through my territory,” she says. “I put in all the little things we give away and always include a handwritten note.” When you work with her, a gesture like a handwritten note is a small sign of something bigger: a partner who pays attention, remembers you, and wants you to feel taken care of, not just managed.
The Mattresses Make the Reviews
If you’re on the fence about updating your mattresses, Amanda usually asks two things right away: how old your current mattresses are, and, in her words, “How are your reviews?” A guest who sleeps well leaves a very different review than one who tosses and turns all night. “Ultimately, what you’re going to a hotel for is to go to sleep,” she says. If your mattresses are pushing eight to ten years or older, it may be time to take a fresh look. Not sure how old yours are? You can usually find the manufacture date printed on the law tag, the white “do not remove” label attached to the mattress. It’s a quick way to tell whether an upgrade is overdue, and to picture what your reviews could read like with new beds in every room.
More Than a Sales Rep: A Problem Solver When You Need One
When something goes sideways, Amanda’s instinct is to find a way, not an excuse. She’ll do whatever she reasonably can to make it right, and she’s proven it more than once. When a client setting up a model room realized they hadn’t ordered enough, they added a mattress at the last minute and needed it right away for a review. Amanda personally drove it over in her husband’s truck. “I told my husband, I need your truck, we’re swapping cars for the day,” she recalls. “He asked what I was doing. I said, ‘I’m delivering a mattress for a customer.’” The client couldn’t believe it: “Y’all are freaking awesome. Nobody else would have done that.”
The Bottom Line
Partner with a Tempur Sealy representative like Amanda, and you get more than a supplier. You get someone invested in your property like it’s family. “You really become family to them, too,” she says. That commitment to relationships and real problem-solving is the heart of our brand, and the reason our reputation for comfort that lasts follows every mattress we deliver.
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